Reviews

Star Rating:

***** Grandview Vision Center is rated 5.0 out of 5 stars, based on 78 reviews!

  • *****

    Our twelve year had an excellent appointment with Dr. Kramer in March! His frames broke yesterday. The front office was eager to help us work on a replacement option today - Christinas efforts saved our family both time and cost!! We are so grateful for generous, considerate care from Grandview Vision Center!

  • *****

    Switched to grandview vision as a new patient and had an amazing experience. Everyone was very gracious and treated my concerns with sincerity and attentiveness. Great location as well, and it was super easy to schedule over the phone!

  • *****

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  • *****

    Grandview Vision Center is by far the most welcoming vision center in Columbus. Highly polite and hospitable. Christina and Kaelyn made my visit great! Highly recommend!!!

  • *****

    I recommend Grandview Vision Center to all my friends and family.
    The staff is friendly and knowledgeable and their doctors are informative and efficient.
    They treat you like family!

  • *****

    I just switched to using Grandview Vision just this year and my experience was perfect. I spoke with Kaelyn previous to my visit, she gathered my information and had me set so when I arrived for my first visit I just had to check in. She took care of my insurance information and everything. I waited for a very short time then had my screening. I looked at their selection of frames picked out what I wanted and had my glasses a few days after. I was very pleased at how easy and quick it was. This will be my new vision center. In and out.

  • *****

    I got to my appointment and they were able to get me in immediately, everyone there was so friendly. The appointment was quick and easy and I could tell the young lady working there knew what she was doing. Great first experience.

  • *****

    Absolutely wonderful service. I was in and out without a hiccup thanks to the fast and helpful staff and doctors. 10/10 already scheduled my next appointment

  • *****

    Fast and great customer service!

  • *****

    Dr. Kramer was very thorough and I picked out a cute new pair of glasses. I highly recommend!

  • *****

    I'd never been to an eye doctor before but wanted to get some baseline testing done after my father was diagnosed with glaucoma. Everyone was extremely pleasant, professional, and helpful for someone like me who had no idea what to expect. They were thorough but didn't waste my tine and they ended up being less expensive than they estimated, which was already very reasonable.

  • *****

    I have been a customer of this center in its new location on Third Avenue, Columbus, and am very pleased with their services. The people there are very friendly and helpful, and the work they do is top notch. Dr. Kramer is first class.

  • *****

    I always brag to friends about the team here, they are all so great. I am recognized right away when I walk in the door everyone out front is freindly and helpful and Dr. Kramer is so wonderful.

  • *****

    Amazing staff! I've never had glasses, and they made picking out glasses fun and easy. Very helpful on what type of glasses work with my face, and I couldn't be happier with them. Also, the staff answered all of my questions (I had a lot) with patients and easy to understand answers, as someone who has never had glasses this was appreciated.

  • *****

    Dr. Kramer and her staff are exceptional! I have been to countless optometrists over the years, and this office provides the best care and customer service bar none.

  • *****

    So much to know when you get your vision check that I didn't know.. I was so clueless..Dctr. Was truly nice at explaining thorough about my eyes etc.etc and what I'll need and I mean she really did an excellent job. The staff was ok but I really wished I known a lot prior to my visit. I never wore glasses so I was lost as to what I could afford versus what My insurance covered.. I'm glad all the extras is over.I went through a couple of glasses before choosing the one best for me. I truly enjoyed the Dctr. I really like been explained and being knowledgeable about any exam in terms of cost ...

  • *****

    Friendly and helpful service! They helped me pick out the right frame for me, and helped me decide which upgrades to select for my lenses. No upselling at all. Highly recommended!

  • *****

    The staff was very personable and helpful. Great selection of glasses.

  • *****

    Dr. Kramer is a very nice person and provides a very thorough exam. The staff are always very friendly and helpful with choosing frames for glasses. I would recommend to any family member or friend.

  • *****

    Very friendly and helpful. Cant recommend enough!

  • *****

    The staff is very friendly, helpful, and informative. I get annual eye exams here and I have bought my last several pairs of eye glasses and prescription sunglasses (game changer!). The facilities are top of the line and it all adds up to an enjoyable experience.

  • *****

    It was an absolute pleasure visiting this vision center. The staff is super nice and helpful. Glasses have to be set aside for cleaning after trying them on but the staff had no problem letting me try on plenty of pairs. They even helped me find a slightly larger pair which is service I've never even seen before at a vision center. The selection of glasses is excellent as well, plenty of designs for all face shapes. It seems like a great local business and I'm glad they seem to be making it through covid!

  • *****

    Dr. Kramer is absolutely fantastic. She has the nicest staff as well. Highly recommend!

  • *****

    Best experience Ive had at an eye doctor by far.

  • *****

    Super friendly staff, efficient process. Completely satisfied with the whole experience

  • *****

    The team at Grandview Vision is the best! I first came here in 2019. Every time I go there I leave in a great mood. Dr. Kramer is so kind and thorough. She always makes sure my questions are answered and I love that she tells me exactly what were doing during each part of the exam. The facility is very clean and all examination tools/ machines are cleaned before you begin anything. I feel safe and clean there - even in a post-ish pandemic environment. Now onto the glasses - they have a great selection of frames and they are very clear about pricing and tell you up front what your specific insurance will cover. More importantly the staff was so supportive in helping me pick the best new frames out for my face. I felt like I had such personalized support and a mini fashion show trying them on. I genuinely trust them to help me pick out the best look for my face shape and personal style. Also - they do text appointment reminders and text when your glasses are ready for pick up. Thats a nice plus if its difficult for you to catch phone calls. If youre looking for a safe, clean, welcoming and fun environment - look no further than Grandview Vision.

  • *****

    Very good experience.

  • *****

    Love this office! Both doctors and all of the staff are very knowledgeable and helpful. I feel like family when I come here and am always pleased with the service.

  • *****

    Great experience with Grandview Vision Center. They have a nice selection of glasses and the staff were friendly and helpful. Greg, one of the optometrists, helped me choose the right pair of glasses for me. He made the process easy and smooth. I highly recommended!

  • *****

    My family and I have been visiting this practice for a couple years and have had great experiences. The doctors and staff are very helpful and take the time to answer questions.

  • *****

    Office staff were super friendly, helpful and kind. Dr. Braun was great and helped fix an issue with my contacts prescription that a few other doctors had struggled to correct. Overall great experience!

  • *****

    The team at Grandview Vision is the best! I first came here in 2019. Every time I go there I leave in a great mood. Dr. Kramer is so kind and thorough. She always makes sure my questions are answered and I love that she tells me exactly what were doing during each part of the exam. The facility is very clean and all examination tools/ machines are cleaned before you begin anything. I feel safe and clean there - even in a post-ish pandemic environment. Now onto the glasses - they have a great selection of frames and they are very clear about pricing and tell you up front what your specific insurance will cover. More importantly the staff was so supportive in helping me pick the best new frames out for my face. I felt like I had such personalized support and a mini fashion show trying them on. I genuinely trust them to help me pick out the best look for my face shape and personal style. Also - they do text appointment reminders and text when your glasses are ready for pick up. Thats a nice plus if its difficult for you to catch phone calls. If youre looking for a safe, clean, welcoming and fun environment - look no further than Grandview Vision.

  • *****

    Super friendly staff, efficient process. Completely satisfied with the whole experience

  • *****

    Best experience Ive had at an eye doctor by far.

  • *****

    Dr. Kramer is absolutely fantastic. She has the nicest staff as well. Highly recommend!

  • *****

    Dr. Kramer was very thorough and I picked out a cute new pair of glasses. I highly recommend!

  • *****

    I am new to Grandview Vision Center and love the location and the nice, new office! Dr. Kramer was excellent and listened to my concerns with my current contacts. I am very happy with my new prescription. As long as I live in Columbus, this is the only office I will go to.

  • *****

    Grandview Vision was EXCELLENT. I went for an eye exam bc I was having weird visual issues (turned out to be migraines) and the doctor gave me an amazing super thorough exam and they had this crazy machine that looked at my entire eyeball or something (one of the few in country?) I also got two pairs of frames for an amazing price and they were ready in a couple of days since they make all of the glasses in house! I'm so happy I went there they resolved my vision issues, gave me an update prescription, and I look fab in my new frames! I had such a great experience and I will go here for all of my vision needs from here on out!

  • *****

    Nice facility with state-of-the art equipment and an extensive selection of frames. Customer service was personable and efficient!

  • *****

    I went to Grandview Vision Center with my new script and the staff was great helping me pick out new glasses. They were not pushy at all and made sure I was comfortable with my purchase.

  • *****

    Super friendly And helpful !! A+++

  • *****

    What a wonderful vision center and superb staff! They were very helpful, friendly, and humorous. I definitely enjoyed my visit!

  • *****

    Great service and selection. I already had my eye exam somewhere else and just need glasses. They were very helpful and also affordable. Will be going back for sure.

  • *****

    I started going to Grandview Vision Center shortly after they opened because of the convenient location to my work and home. I continue to go back because of the friendly/ professional staff and the ever changing and stylish selection of frames! (I just purchased my third pair from them!!!) If you haven't already, you surely want to check this place out!

  • *****

    Incredible service and amazing staff

  • *****

    As a 26 year old, I made my FIRST EVER visit to the optometrist. I've never had any problems with my vision, so I've just never gone to the eye doctor before... Now that I have full vision coverage, I figured it was time to go. Dr. Kramer was very friendly, knowledgeable, and informative. I also had a very unique first experience at the eye doctor that further cemented my admiration for this clinic. I am very squeamish and known for passing out, so when Dr. Kramer gave me the numbing eye drops for the glaucoma test, I ended up fainting. It was due to nothing that she did wrong -- again, I am known to pass out over stuff like this! Dr. Kramer and the rest of her office staff (Hanna and Greg) reacted quickly and calmly, fetching nurses from the Urgent Care located next door to help out. They were very kind and compassionate and did everything they could to keep me comfortable and safe, including running across the street to Giant Eagle to buy me some orange juice and providing me with a granola bar to get my blood sugar back up. I was very thankful to have such caring, calm people present to deal with the situation - not everyone would have handled it with such grace and level-headedness.

    Since I only got halfway through the exam before passing out, Dr. Kramer invited me to come back another time to finish the exam (this time without applying any of the eye drops). She did not charge me for coming back to finish the exam, and she even waived the usual $25 fee for the high tech photos that allowed us to view the inside of my eyes since she couldn't do the tests that require eye drops.

    I highly recommend going to Grandview Vision Care! Everyone who works there is extremely friendly and knowledgeable, and you have the added security of knowing that if you ever pass out in their office, they will know exactly what to do! :)

  • *****

    I had an eye exam at Grandview Vision Center with Dr. Kramer and she helped me select new daily contact lenses that I absolutely love. No more dry eyes! The staff is friendly and very helpful- Highly recommend.

  • *****

    Dr. Kramer and staff are super knowledgable and friendly. They were very patient and helpful while I picked out my frames. Overall great experience!

  • *****

    I have gone to Grandview vision center as a patient for over a year now and it is one of the best eye doctors I have ever had. They have incredible customer service, are always on time and are extremely courteous, accommodating, and responsive to requests.

  • *****

    Excellent and quick service and professional employees - I would recommend to anyone

  • *****

    I'd never been to an eye doctor before but wanted to get some baseline testing done after my father was diagnosed with glaucoma. Everyone was extremely pleasant, professional, and helpful for someone like me who had no idea what to expect. They were thorough but didn't waste my tine and they ended up being less expensive than they estimated, which was already very reasonable.

  • *****

    I have been a customer of this center in its new location on Third Avenue, Columbus, and am very pleased with their services. The people there are very friendly and helpful, and the work they do is top notch. Dr. Kramer is first class.

  • *****

    Amazing staff! I have gone to several different optometrists and I have never felt as welcomed or cared for as I did at Grandview Vision Center. They truly have the patients well being in mind and are very accommodating with insurance companies. I would recommend Grandview Vision Center to anyone in the Columbus area!

  • *****

    I always brag to friends about the team here, they are all so great. I am recognized right away when I walk in the door everyone out front is freindly and helpful and Dr. Kramer is so wonderful.

  • *****

    Amazing staff! I've never had glasses, and they made picking out glasses fun and easy. Very helpful on what type of glasses work with my face, and I couldn't be happier with them. Also, the staff answered all of my questions (I had a lot) with patients and easy to understand answers, as someone who has never had glasses this was appreciated.

  • *****

    Dr. Kramer and her staff are exceptional! I have been to countless optometrists over the years, and this office provides the best care and customer service bar none.

  • *****

    So much to know when you get your vision check that I didn't know.. I was so clueless..Dctr. Was truly nice at explaining thorough about my eyes etc.etc and what I'll need and I mean she really did an excellent job. The staff was ok but I really wished I known a lot prior to my visit. I never wore glasses so I was lost as to what I could afford versus what My insurance covered.. I'm glad all the extras is over.I went through a couple of glasses before choosing the one best for me. I truly enjoyed the Dctr. I really like been explained and being knowledgeable about any exam in terms of cost ...

  • *****

    I LOVE Grandview Vision Center. Friendly staff, excellent customer service, and great frames selection!

  • *****

    Friendly and helpful service! They helped me pick out the right frame for me, and helped me decide which upgrades to select for my lenses. No upselling at all. Highly recommended!

  • *****

    The staff was very personable and helpful. Great selection of glasses.

  • *****

    Dr. Kramer is a very nice person and provides a very thorough exam. The staff are always very friendly and helpful with choosing frames for glasses. I would recommend to any family member or friend.

  • *****

    Very friendly and helpful. Cant recommend enough!

  • *****

    The staff is very friendly, helpful, and informative. I get annual eye exams here and I have bought my last several pairs of eye glasses and prescription sunglasses (game changer!). The facilities are top of the line and it all adds up to an enjoyable experience.

  • *****

    It was an absolute pleasure visiting this vision center. The staff is super nice and helpful. Glasses have to be set aside for cleaning after trying them on but the staff had no problem letting me try on plenty of pairs. They even helped me find a slightly larger pair which is service I've never even seen before at a vision center. The selection of glasses is excellent as well, plenty of designs for all face shapes. It seems like a great local business and I'm glad they seem to be making it through covid!

  • *****

    Best selection and prices in town! Kind and helpful staff!

  • *****

    Partner and I are very happy with the attention to detail and both placed new glasses order.

  • *****

    Amazing experience all around! Thank you so much for all your assistance Greg!

  • *****

    Was great to see and old friend! You helped make my choices so easy and fun. I can't wait to see the new glasses and you now have a forever customer in me. I think some prescription sunglasses are going to be on the horizon! Thank you so much again Greg, your love in what you do shows, and makes for a wonderful experience! Highly recommended!

  • *****

    Such a great experience! The staff was friendly from the moment I walked in and it continued throughout my visit. I have recommended them to friends already and I was just there today!

  • *****

    Not enough space to express how wonderful this practice is. I stumbled across them and was blown away with the professional and outstanding service which was only rivaled by the kind and friendly staff. One visit and they have me as a customer for life.

  • *****

    Greg and his staff are an A+ team. A step by step explanation of the service was completed in a minimal amount of time. A great selection of glasses and access to any brand of contacts made it a seamless process. Anyone who needs an optometrist or just wants a new pair of glasses should stop by and check them out if you're in the area. Thanks Greg!

  • *****

    I would highly recommend Grandview Vision Center. Great selection of frames and always provides friendly, excellent customer service from a very knowledgeable staff.

  • *****

    Super friendly And helpful !! A+++

  • *****

    I went to Grandview Vision Center with my new script and the staff was great helping me pick out new glasses. They were not pushy at all and made sure I was comfortable with my purchase.

  • *****

    Nice facility with state-of-the art equipment and an extensive selection of frames. Customer service was personable and efficient!

  • *****

    Grandview Vision was EXCELLENT. I went for an eye exam bc I was having weird visual issues (turned out to be migraines) and the doctor gave me an amazing super thorough exam and they had this crazy machine that looked at my entire eyeball or something (one of the few in country?) I also got two pairs of frames for an amazing price and they were ready in a couple of days since they make all of the glasses in house! I'm so happy I went there they resolved my vision issues, gave me an update prescription, and I look fab in my new frames! I had such a great experience and I will go here for all of my vision needs from here on out!

  • *****

    Dr. Kramer was very thorough and I picked out a cute new pair of glasses. I highly recommend!

  • *****

    I am new to Grandview Vision Center and love the location and the nice, new office! Dr. Kramer was excellent and listened to my concerns with my current contacts. I am very happy with my new prescription. As long as I live in Columbus, this is the only office I will go to.